Calix incident

Investigating issues with Dashboards in Calixcloud.calix.com

Minor Resolved View vendor source →

Calix experienced a minor incident on February 2, 2021 affecting Calix Service Cloud, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2021, 02:12 PM UTC
Resolved
Feb 03, 2021, 08:57 PM UTC
Duration
1d 6h
Detected by Pingoru
Feb 02, 2021, 02:12 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Feb 02, 2021, 02:12 PM UTC

    We are currently investigating issues where some Dashboards are not loading correctly in calixcloud.calix.com.

  2. investigating Feb 03, 2021, 04:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 03, 2021, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 03, 2021, 08:57 PM UTC

    This incident has been resolved.