Calix incident

Investigating issues with Application Suites loading intermittently for US Calix Support Cloud

Minor Resolved View vendor source →

Calix experienced a minor incident on April 13, 2021 affecting Calix Service Cloud, lasting 5h 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2021, 05:20 PM UTC
Resolved
Apr 13, 2021, 11:12 PM UTC
Duration
5h 52m
Detected by Pingoru
Apr 13, 2021, 05:20 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Apr 13, 2021, 05:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 13, 2021, 06:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2021, 11:12 PM UTC

    This incident has been resolved.