Calix incident

Reported issues with slow response in Calix Support Cloud

Minor Resolved View vendor source →

Calix experienced a minor incident on July 1, 2021 affecting Calix Service Cloud, lasting 23h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2021, 07:45 PM UTC
Resolved
Jul 02, 2021, 06:49 PM UTC
Duration
23h 3m
Detected by Pingoru
Jul 01, 2021, 07:45 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Jul 01, 2021, 07:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 02, 2021, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2021, 06:49 PM UTC

    This incident has been resolved.