Calix incident

Investigating issues with slow response loading Subscriber Overview in calixcloud.calix.com

Minor Resolved View vendor source →

Calix experienced a minor incident on August 23, 2021 affecting Calix Service Cloud, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2021, 02:30 PM UTC
Resolved
Aug 23, 2021, 04:50 PM UTC
Duration
2h 20m
Detected by Pingoru
Aug 23, 2021, 02:30 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Aug 23, 2021, 02:30 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 23, 2021, 03:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 23, 2021, 03:39 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 23, 2021, 04:50 PM UTC

    This incident has been resolved.