Calix incident

Issues reported with intermittent loading of Dashboards within Calix Support Cloud

Minor Resolved View vendor source →

Calix experienced a minor incident on August 31, 2021 affecting Calix Service Cloud, lasting 18h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 07:03 PM UTC
Resolved
Sep 01, 2021, 01:32 PM UTC
Duration
18h 29m
Detected by Pingoru
Aug 31, 2021, 07:03 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Aug 31, 2021, 07:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 01, 2021, 01:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 01, 2021, 01:32 PM UTC

    This incident has been resolved.