Calix incident

Reported issues of configuring SSIDs on GigaCenters upon discovery in Calix Support Cloud

Minor Resolved View vendor source →

Calix experienced a minor incident on November 11, 2021 affecting Calix Service Cloud, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2021, 05:58 PM UTC
Resolved
Nov 12, 2021, 07:26 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 11, 2021, 05:58 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Nov 11, 2021, 05:58 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 12, 2021, 06:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2021, 07:26 PM UTC

    This incident has been resolved.