Calix incident

Reported issues of managed systems appearing offline in Calix Support Cloud

Minor Resolved View vendor source →

Calix experienced a minor incident on November 23, 2021 affecting Calix Service Cloud, lasting 6h 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2021, 02:55 PM UTC
Resolved
Nov 23, 2021, 09:27 PM UTC
Duration
6h 32m
Detected by Pingoru
Nov 23, 2021, 02:55 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Nov 23, 2021, 02:55 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 23, 2021, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 23, 2021, 09:27 PM UTC

    This incident has been resolved.