Calix incident

Issues with CPE showing offline, subscriber page in Calix Support Cloud showing "503 Service Unavailable"

Notice Resolved View vendor source →

Calix experienced a notice incident on January 16, 2022 affecting Calix Service Cloud, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2022, 01:48 PM UTC
Resolved
Jan 16, 2022, 02:48 PM UTC
Duration
59m
Detected by Pingoru
Jan 16, 2022, 01:48 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Jan 16, 2022, 01:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 16, 2022, 02:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 16, 2022, 02:06 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 16, 2022, 02:48 PM UTC

    This incident has been resolved.