Calix incident

Intermittent issues with loading subscriber and device information under subscriber record in Calix Support Cloud

Minor Resolved View vendor source →

Calix experienced a minor incident on April 30, 2022 affecting Calix Service Cloud, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2022, 01:57 PM UTC
Resolved
Apr 30, 2022, 03:02 PM UTC
Duration
1h 4m
Detected by Pingoru
Apr 30, 2022, 01:57 PM UTC

Affected components

Calix Service Cloud

Update timeline

  1. investigating Apr 30, 2022, 01:57 PM UTC

    We have observed intermittent issues with loading subscriber and device information under subscriber records in Calix Support Cloud. Additional discussion regarding the matter and status updates can be found on the Calix Community : https://community.calix.com/s/feed/0D54u00008S26esCAB

  2. resolved Apr 30, 2022, 03:02 PM UTC

    This incident has been resolved.