Calix incident
Unable to Create or Delete Arlo Accounts in Deployment Cloud
Calix experienced a major incident on January 17, 2023 affecting Calix Deployment Cloud and Calix Deployment Cloud, lasting 8h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 17, 2023, 03:14 PM UTC
We are currently investigating an issue where users are unable to create or Delete Arlo Accounts in Deployment Cloud. Additional details and updates regarding this matter can be found at the Calix Community at the following link: https://community.calix.com/s/feed/0D54u00009FqpjrCAB
- investigating Jan 17, 2023, 03:44 PM UTC
We are continuing to investigate this issue.
- identified Jan 17, 2023, 04:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 17, 2023, 10:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 17, 2023, 10:31 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 17, 2023, 10:50 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 17, 2023, 11:32 PM UTC
This incident has been resolved.