Calix experienced a critical incident on June 30, 2025 affecting Calix Service Cloud (calixcloud.calix.com) and Calix Operations Cloud and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Calix Service Cloud (calixcloud.calix.com)Calix Operations CloudCalix Deployment Cloud
Update timeline
- investigating Jun 30, 2025, 04:05 PM UTC
We are currently investigating reports of issues with Calix Service, Deployment and Operations Clouds. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D5Pm000015j9W9KAI
- monitoring Jun 30, 2025, 04:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2025, 05:15 PM UTC
This incident has been resolved.