Calix incident

Product Disruption: Calix Operations Cloud >> System Alarms

Major Resolved View vendor source →

Calix experienced a major incident on April 16, 2024 affecting Calix Operations Cloud, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 09:22 PM UTC
Resolved
Apr 16, 2024, 10:56 PM UTC
Duration
1h 34m
Detected by Pingoru
Apr 16, 2024, 09:22 PM UTC

Affected components

Calix Operations Cloud

Update timeline

  1. investigating Apr 16, 2024, 09:22 PM UTC

    We are currently investigating reports of issues with System Alarms in Calix Operations Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000APkSHpCQN

  2. identified Apr 16, 2024, 09:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 16, 2024, 09:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 16, 2024, 10:56 PM UTC

    This incident has been resolved.