Calix incident

Product Disruption: Calix Operations Cloud >> Alarming and Alarm Notifications

Major Resolved View vendor source →

Calix experienced a major incident on May 3, 2024 affecting Calix Operations Cloud, lasting 6h 43m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 03:19 PM UTC
Resolved
May 03, 2024, 10:02 PM UTC
Duration
6h 43m
Detected by Pingoru
May 03, 2024, 03:19 PM UTC

Affected components

Calix Operations Cloud

Update timeline

  1. investigating May 03, 2024, 03:19 PM UTC

    We are currently investigating reports of issues with Alarming and Alarm Notifications in Calix Operations Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000AR2hwSCQR

  2. monitoring May 03, 2024, 09:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 03, 2024, 10:02 PM UTC

    This incident has been resolved.