Calix incident

Product Disruption: Calix Operations Cloud >> Alarming and Alarm Notifications for AXOS OLTs

Major Resolved View vendor source →

Calix experienced a major incident on May 7, 2024 affecting Calix Operations Cloud, lasting 7h 28m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2024, 01:06 PM UTC
Resolved
May 07, 2024, 08:34 PM UTC
Duration
7h 28m
Detected by Pingoru
May 07, 2024, 01:06 PM UTC

Affected components

Calix Operations Cloud

Update timeline

  1. investigating May 07, 2024, 01:06 PM UTC

    We are currently investigating reports of issues with Alarming and Alarm Notifications for AXOS OLTs in Calix Operations Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000ASTTLYCQ5

  2. identified May 07, 2024, 07:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 07, 2024, 08:34 PM UTC

    This incident has been resolved.