Calix incident

Product Disruption: Calix Operations Cloud >> Alarming, Alarm Notifications, and Service Provisioning

Major Resolved View vendor source →

Calix experienced a major incident on May 9, 2024 affecting Calix Operations Cloud, lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2024, 03:37 PM UTC
Resolved
May 09, 2024, 09:31 PM UTC
Duration
5h 53m
Detected by Pingoru
May 09, 2024, 03:37 PM UTC

Affected components

Calix Operations Cloud

Update timeline

  1. investigating May 09, 2024, 03:37 PM UTC

    We are currently investigating reports of issues with Alarming, Alarm Notifications, and Service Provisioning in Calix Operations Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000ASU9Y6CQL

  2. monitoring May 09, 2024, 08:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 09, 2024, 09:31 PM UTC

    This incident has been resolved.