Calix incident

Product Disruption: Calix Operations Cloud >> Alarming and Email Notifications

Major Resolved View vendor source →

Calix experienced a major incident on September 27, 2024 affecting Calix Operations Cloud, lasting 9h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 05:02 PM UTC
Resolved
Sep 28, 2024, 02:16 AM UTC
Duration
9h 14m
Detected by Pingoru
Sep 27, 2024, 05:02 PM UTC

Affected components

Calix Operations Cloud

Update timeline

  1. investigating Sep 27, 2024, 05:02 PM UTC

    We are currently investigating reports of issues with Alarming and Email Notifications in Calix Operations Cloud Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000AbOm2CCQS

  2. identified Sep 27, 2024, 05:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 28, 2024, 01:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 28, 2024, 02:16 AM UTC

    This incident has been resolved.