Calix incident

Product Outage: Calix Operations Cloud

Critical Resolved View vendor source →

Calix experienced a critical incident on January 31, 2025 affecting Calix Operations Cloud, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 01:20 PM UTC
Resolved
Jan 31, 2025, 03:32 PM UTC
Duration
2h 11m
Detected by Pingoru
Jan 31, 2025, 01:20 PM UTC

Affected components

Calix Operations Cloud

Update timeline

  1. investigating Jan 31, 2025, 01:20 PM UTC

    We are currently investigating reports of issues with Calix Operations Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D54u0000AgckuoCQA

  2. monitoring Jan 31, 2025, 02:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 31, 2025, 03:32 PM UTC

    This incident has been resolved.