CaliberMind Outage History

CaliberMind had 8 outages in the last 2 years totaling 319h 1m of downtime — averaging 0.3 incidents per month.

There were 8 CaliberMind outages since January 13, 2025 totaling 319h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.calibermind.com

Major June 18, 2026

Dashboard Issues

Detected by Pingoru: Jun 18, 2026, 05:09 PM UTC
Resolved: Jun 18, 2026, 06:46 PM UTC
Duration: 1h 36m

Affected: Dashboard UI

Timeline · 4 updates

investigating Jun 18, 2026, 05:09 PM UTC

We are currently investigating the issue
identified Jun 18, 2026, 06:36 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jun 18, 2026, 06:43 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 18, 2026, 06:46 PM UTC

Between approximately 2PM and 3PM UTC, some users may have experienced errors or degraded performance in our in-app dashboards. This was caused by a bug in a third-party dependency introduced during a routine deployment. The issue has been resolved and all services are operating normally.

Read the full incident report →

Major April 14, 2026

Partial Dashboard Outage

Detected by Pingoru: Apr 14, 2026, 07:35 PM UTC
Resolved: Apr 14, 2026, 08:21 PM UTC
Duration: 45m

Affected: Dashboard UI

Timeline · 3 updates

investigating Apr 14, 2026, 07:35 PM UTC

Some customers are experiencing issues loading dashboards. We're actively investigating.
resolved Apr 14, 2026, 08:21 PM UTC

This incident has been resolved, we are researching the cause and will provide that when it becomes available.
postmortem Apr 14, 2026, 09:29 PM UTC

Around 11:30AM PDT, customers with data in the US multi-region began experiencing performance degradation, failed queries, or delays with respect to BigQuery services due to an incident in Google Cloud. **User Impact** * **Elevated Latency:** BigQuery jobs and queries were taking significantly longer to complete than normal. * **Job Timeouts:** Queries sometimes failed entirely and returned timeout errors. Around 1:00PM PDT, the issues appeared to be resolved.

Read the full incident report →

Major November 18, 2025

Connectivity Issues

Detected by Pingoru: Nov 18, 2025, 01:41 PM UTC
Resolved: Nov 18, 2025, 02:38 PM UTC
Duration: 57m

Affected: Dashboard UISalesforce FlowsCM PipelineInsights Reporting

Timeline · 5 updates

investigating Nov 18, 2025, 01:41 PM UTC

Some users are experiencing issues accessing CaliberMind web resources due to an issue with one of our service partners.
identified Nov 18, 2025, 01:41 PM UTC

The issue has been identified and a fix is being implemented.
identified Nov 18, 2025, 01:42 PM UTC

CaliberMind seems to be affected by an outage at one of our service partners. We're working closely with our partner to restore full service as soon as possible. Thank you for your patience.
monitoring Nov 18, 2025, 01:48 PM UTC

A fix has been implemented by our service partner and they are working to restore services.
resolved Nov 18, 2025, 02:38 PM UTC

All connectivity issues related to this incident have been resolved by our service partner.

Read the full incident report →

Major June 12, 2025

Google Cloud is experiencing an issue blocking some application functionality.

Detected by Pingoru: Jun 12, 2025, 06:14 PM UTC
Resolved: Jun 12, 2025, 09:24 PM UTC
Duration: 3h 9m

Affected: Salesforce FlowsCM PipelineInsights Reporting

Timeline · 3 updates

investigating Jun 12, 2025, 06:14 PM UTC

We are currently investigating this issue.
monitoring Jun 12, 2025, 08:36 PM UTC

Google has identified the issue and is rolling out a fix. At this time, CaliberMind customers in the EU appear fully recovered. We are continuing to monitor progress with US customers.
resolved Jun 12, 2025, 09:24 PM UTC

US customers are showing signs of recovery. Google is reporting that full recovery is expected within the hour.

Read the full incident report →

Notice May 9, 2025

Login Issue

Detected by Pingoru: May 09, 2025, 02:40 PM UTC
Resolved: May 09, 2025, 12:00 PM UTC
Duration: —

Timeline · 1 update

resolved May 09, 2025, 02:40 PM UTC

We’ve had instances where certain users were unable to access the application. This has been resolved.

Read the full incident report →

Minor April 23, 2025

Marketo Connector Delayed Syncs

Detected by Pingoru: Apr 23, 2025, 04:01 PM UTC
Resolved: May 05, 2025, 05:42 PM UTC
Duration: 12d 1h

Affected: CM Pipeline

Timeline · 3 updates

monitoring Apr 23, 2025, 04:01 PM UTC

Marketo connections are affected by a change made with Marketo's API. Some customers have been affected due to API limits with Marketo. Our CS team is currently working to resolve the issue.
monitoring Apr 28, 2025, 03:15 PM UTC

Most customer issues have been resolved, there are still a few customers that we are collaborating with towards a solution.
resolved May 05, 2025, 05:42 PM UTC

This incident has been resolved.

Read the full incident report →

Minor January 31, 2025

Date Period Filter for Analytics Reports not being applied

Detected by Pingoru: Jan 31, 2025, 06:16 PM UTC
Resolved: Jan 31, 2025, 06:16 PM UTC
Duration: —

Timeline · 1 update

resolved Jan 31, 2025, 06:16 PM UTC

On January 29th, a system update intended to support a new feature unexpectedly impacted date period filtered reports in our Analytics module. The issue has been fully resolved, and all impacted reports are now functioning normally.

Read the full incident report →

Major January 13, 2025

LinkedIn Ads Analytics Connector Failure

Detected by Pingoru: Jan 13, 2025, 04:18 PM UTC
Resolved: Jan 14, 2025, 03:10 PM UTC
Duration: 22h 51m

Affected: CM Pipeline

Timeline · 2 updates

identified Jan 13, 2025, 04:18 PM UTC

There is an ongoing incident with LinkedIn Ad Analytics. We are working on it! Follow the latest updates on our partner's status page. https://status.fivetran.com/incidents/db8z1j2lplmv
resolved Jan 14, 2025, 03:10 PM UTC

This incident has been resolved.

Read the full incident report →