Cakemail experienced a minor incident on January 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 21, 2026, 10:29 AM UTC
Type: Incident Duration: 4 hours and 15 minutes Affected Components: Next-gen App, Cakemail.com, Cakemail Email Delivery Infrastructure, Classic App, Cakemail Tracking, Email Designer, Email Designer, Next-gen API, Classic API Jan 21, 14:44:02 GMT+0 - Resolved - This incident has been resolved. Jan 21, 10:29:10 GMT+0 - Investigating - We are still experiencing intermittent service interruptions caused by network flapping. Our team is actively investigating the issue. We are working to isolate and resolve the root cause. We will continue to provide updates as we make progress. Thank you for your patience while we work to fully stabilize the platform. Jan 21, 10:52:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.