Cakemail Outage History

Type: Incident Duration: 3 days, 12 hours and 23 minutes Affected Components: Cakemail.com Mar 27, 03:15:37 GMT+0 - Investigating - Cakemail.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 30, 15:38:40 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 36 minutes Affected Components: Next-gen App, Cakemail.com, Cakemail Email Delivery Infrastructure, Classic App, Cakemail Tracking, Next-gen API, Classic API Mar 24, 12:56:19 GMT+0 - Investigating - Our team is actively working to resolve it as quickly as possible. We understand how important reliable delivery is, and we are treating this matter with the highest priority. Mar 24, 12:59:39 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 24, 13:32:36 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 40 minutes Affected Components: Next-gen API Mar 20, 13:18:48 GMT+0 - Investigating - We are currently investigating this incident. Mar 20, 13:58:59 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 12 minutes Affected Components: Classic App Mar 20, 11:57:44 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 20, 12:09:20 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 4 minutes Affected Components: Cakemail Tracking Mar 19, 14:34:27 GMT+0 - Investigating - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 14:38:39 GMT+0 - Resolved - Cakemail Tracking is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 5 minutes Affected Components: Next-gen API Mar 19, 14:34:02 GMT+0 - Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 14:38:34 GMT+0 - Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 5 minutes Affected Components: Classic API Mar 19, 14:33:50 GMT+0 - Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 14:38:29 GMT+0 - Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 21 hours and 34 minutes Affected Components: Classic App, Next-gen App, Email Designer, Email Designer, Next-gen API, Classic API, , , Cakemail Next-gen → Cakemail Classic → Feb 12, 13:34:29 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 12, 13:34:51 GMT+0 - Resolved - This incident has been resolved. Feb 11, 16:01:18 GMT+0 - Investigating - We are currently investigating reports of slower performance affecting some users. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.

Type: Incident Duration: 4 hours and 15 minutes Affected Components: Next-gen App, Cakemail.com, Cakemail Email Delivery Infrastructure, Classic App, Cakemail Tracking, Email Designer, Email Designer, Next-gen API, Classic API Jan 21, 14:44:02 GMT+0 - Resolved - This incident has been resolved. Jan 21, 10:29:10 GMT+0 - Investigating - We are still experiencing intermittent service interruptions caused by network flapping. Our team is actively investigating the issue. We are working to isolate and resolve the root cause. We will continue to provide updates as we make progress. Thank you for your patience while we work to fully stabilize the platform. Jan 21, 10:52:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.