Caf incident

Partial instability in Trust and Face Match, Document Liveness, Image Similarity and Deep Fake detection services

Minor Resolved View vendor source →

Caf experienced a minor incident on August 11, 2025 affecting Transactions and Face Match and 1 more component, lasting 23h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 12:41 PM UTC
Resolved
Aug 12, 2025, 12:16 PM UTC
Duration
23h 34m
Detected by Pingoru
Aug 11, 2025, 12:41 PM UTC

Affected components

TransactionsFace MatchTrust Platform

Update timeline

  1. identified Aug 11, 2025, 12:41 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 11, 2025, 01:52 PM UTC

    The fix has been implemented, and we are reprocessing all affected executions while closely monitoring the results.

  3. resolved Aug 12, 2025, 12:16 PM UTC

    This incident has been resolved.