Caf incident

Major outage of global document verification services

Critical Resolved View vendor source →

Caf experienced a critical incident on March 12, 2026 affecting Global Document Detector and Global Doc Reader, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 02:40 PM UTC
Resolved
Mar 12, 2026, 05:43 PM UTC
Duration
3h 2m
Detected by Pingoru
Mar 12, 2026, 02:40 PM UTC

Affected components

Global Document DetectorGlobal Doc Reader

Update timeline

  1. investigating Mar 12, 2026, 02:40 PM UTC

    We are experiencing a high error rate in services related to global document verification.

  2. resolved Mar 12, 2026, 05:43 PM UTC

    This incident has been resolved and services are operational again.