Caf incident

Major Outage on Onboarding

Critical Resolved View vendor source →

Caf experienced a critical incident on March 13, 2026 affecting Onboardings and Web Onboarding, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 08:49 PM UTC
Resolved
Mar 13, 2026, 09:52 PM UTC
Duration
1h 2m
Detected by Pingoru
Mar 13, 2026, 08:49 PM UTC

Affected components

OnboardingsWeb Onboarding

Update timeline

  1. investigating Mar 13, 2026, 09:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 13, 2026, 09:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2026, 09:52 PM UTC

    This incident has been resolved.