Caf experienced a minor incident on March 31, 2026 affecting Face Liveness and Face Authenticator, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Face LivenessFace Authenticator
Update timeline
- investigating Mar 31, 2026, 12:41 AM UTC
We are noticing an increase in the service’s error rate.
- identified Mar 31, 2026, 12:43 AM UTC
The team is working to activate redundancy mechanisms and reduce the impact of the errors.
- monitoring Mar 31, 2026, 12:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 02:05 PM UTC
This incident has been resolved.