Caf incident

Increased error rate detected for Liveness service

Minor Resolved View vendor source →
Started
Mar 31, 2026, 12:41 AM UTC
Resolved
Mar 31, 2026, 12:57 AM UTC
Duration
16m
Detected by Pingoru
Mar 31, 2026, 12:41 AM UTC

Affected components

Face LivenessFace Authenticator

Update timeline

  1. investigating Mar 31, 2026, 12:41 AM UTC

    We are noticing an increase in the service’s error rate.

  2. identified Mar 31, 2026, 12:43 AM UTC

    The team is working to activate redundancy mechanisms and reduce the impact of the errors.

  3. monitoring Mar 31, 2026, 12:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 31, 2026, 02:05 PM UTC

    This incident has been resolved.

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