Burner incident

Delays receiving Verify Codes

Critical Resolved View vendor source →

Burner experienced a critical incident on October 26, 2021 affecting Verify Codes, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2021, 09:00 PM UTC
Resolved
Oct 26, 2021, 11:03 PM UTC
Duration
2h 2m
Detected by Pingoru
Oct 26, 2021, 09:00 PM UTC

Affected components

Verify Codes

Update timeline

  1. investigating Oct 26, 2021, 09:00 PM UTC

    We are currently seeing a small delay receiving verification messages. We are working with our upstream provider to resolve the issue. You can receive a verification code by phone call instead. Please reach out to our support team at [email protected] if you're unable to request a code!

  2. resolved Oct 26, 2021, 11:03 PM UTC

    This incident has been resolved.