Burner incident

Delays receiving Verify Codes

Major Resolved View vendor source →

Burner experienced a major incident on November 25, 2021 affecting Verify Codes, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2021, 05:29 AM UTC
Resolved
Nov 25, 2021, 07:05 AM UTC
Duration
1h 36m
Detected by Pingoru
Nov 25, 2021, 05:29 AM UTC

Affected components

Verify Codes

Update timeline

  1. investigating Nov 25, 2021, 05:29 AM UTC

    We are currently seeing a small delay receiving verification messages. We are working with our upstream provider to resolve the issue. You can receive a verification code by phone call instead. Please reach out to our support team at [email protected] if you're unable to request a code!

  2. resolved Nov 25, 2021, 07:05 AM UTC

    This incident has been resolved.