Burner incident

Partial MMS Outage

Notice Resolved View vendor source →

Burner experienced a notice incident on December 15, 2021, lasting 19h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 06:27 PM UTC
Resolved
Dec 16, 2021, 02:09 PM UTC
Duration
19h 41m
Detected by Pingoru
Dec 15, 2021, 06:27 PM UTC

Update timeline

  1. investigating Dec 15, 2021, 06:27 PM UTC

    Some customers may experience MMS send/receive issues. We're working to resolve asap. Please reach out to our support team at [email protected] if you have additional questions.

  2. identified Dec 16, 2021, 02:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 16, 2021, 02:09 PM UTC

    This incident has been resolved.