Burner experienced a minor incident on December 21, 2021 affecting SMS, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- investigating Dec 21, 2021, 10:19 PM UTC
We are currently experiencing delays sending text messages which may be impacting some of our customers. We are working with our upstream provider to resolve the issue. Please reach out to our support team at [email protected] if you have additional questions.
- monitoring Dec 21, 2021, 10:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2021, 01:39 AM UTC
This incident has been resolved.