Burner incident

MMS is temporarily down

Critical Resolved View vendor source →

Burner experienced a critical incident on January 7, 2022 affecting SMS, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2022, 05:35 AM UTC
Resolved
Jan 07, 2022, 06:06 AM UTC
Duration
30m
Detected by Pingoru
Jan 07, 2022, 05:35 AM UTC

Affected components

SMS

Update timeline

  1. investigating Jan 07, 2022, 05:35 AM UTC

    Our upstream carrier is having an outage and we are currently experiencing problems delivering MMS messages.

  2. monitoring Jan 07, 2022, 05:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 07, 2022, 06:06 AM UTC

    This incident has been resolved.