Burner incident

Verification code outage

Critical Resolved View vendor source →

Burner experienced a critical incident on January 18, 2022 affecting Verify Codes, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2022, 06:25 PM UTC
Resolved
Jan 18, 2022, 07:43 PM UTC
Duration
1h 17m
Detected by Pingoru
Jan 18, 2022, 06:25 PM UTC

Affected components

Verify Codes

Update timeline

  1. investigating Jan 18, 2022, 06:25 PM UTC

    We are currently seeing an outage delivering verification messages. We are working with our upstream provider to resolve the issue. You can receive a verification code by phone call instead. Please reach out to our support team at [email protected] if you're unable to request a code!

  2. resolved Jan 18, 2022, 07:43 PM UTC

    This incident has been resolved.