Burner incident

Problems sending and receiving SMS messages

Critical Resolved View vendor source →

Burner experienced a critical incident on April 20, 2022 affecting SMS and Verify Codes, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2022, 08:10 AM UTC
Resolved
Apr 20, 2022, 01:03 PM UTC
Duration
4h 52m
Detected by Pingoru
Apr 20, 2022, 08:10 AM UTC

Affected components

SMSVerify Codes

Update timeline

  1. investigating Apr 20, 2022, 08:10 AM UTC

    We are currently experiencing a problem with delivery of outbound and incoming text messages. We are working with our upstream provider to resolve the issue.

  2. resolved Apr 20, 2022, 01:03 PM UTC

    This incident has been resolved.