Burner incident

Verification code outage

Notice Resolved View vendor source →

Burner experienced a notice incident on July 21, 2022, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 04:09 AM UTC
Resolved
Jul 21, 2022, 06:53 AM UTC
Duration
2h 43m
Detected by Pingoru
Jul 21, 2022, 04:09 AM UTC

Update timeline

  1. identified Jul 21, 2022, 04:09 AM UTC

    We are currently seeing an outage delivering verification messages. We are working with our upstream provider to resolve the issue. You can receive a verification code by phone call instead. Please reach out to our support team at [email protected] if you're unable to request a code!

  2. monitoring Jul 21, 2022, 05:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2022, 06:53 AM UTC

    This incident has been resolved.