Burner experienced a minor incident on September 28, 2022 affecting Verify Codes, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Verify Codes
Update timeline
- investigating Sep 28, 2022, 05:30 PM UTC
We are currently seeing a small delay with verification messages sent to AT&T and T-Mobile. We are working with our upstream provider to resolve the issue. You can receive a verification code by phone call instead. Please reach out to our support team at [email protected] if you're unable to request a code!
- investigating Sep 28, 2022, 05:30 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 28, 2022, 08:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2022, 09:00 PM UTC
This incident has been resolved.