Burner incident

Delays sending and receiving SMS messages

Minor Resolved View vendor source →

Burner experienced a minor incident on October 8, 2022 affecting SMS, lasting 7h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2022, 06:41 PM UTC
Resolved
Oct 09, 2022, 02:32 AM UTC
Duration
7h 50m
Detected by Pingoru
Oct 08, 2022, 06:41 PM UTC

Affected components

SMS

Update timeline

  1. investigating Oct 08, 2022, 06:41 PM UTC

    We are currently seeing a small delay sending and receiving SMS and MMS messages. We are working with our upstream provider to resolve the issue.

  2. monitoring Oct 08, 2022, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2022, 02:32 AM UTC

    This incident has been resolved.