Burner experienced a major incident on September 4, 2024 affecting SMS, lasting 7h 24m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- identified Sep 04, 2024, 07:01 AM UTC
We are currently experiencing a problem with delivery of outbound and incoming text messages. Inbound messages may be delayed and outbound messages may encounter errors or delays. We are working with our upstream provider to resolve the issue.
- monitoring Sep 04, 2024, 07:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2024, 02:26 PM UTC
This incident has been resolved.