Burner incident

Delays with Inbound and Outbound Messages

Minor Resolved View vendor source →

Burner experienced a minor incident on June 19, 2025 affecting SMS and MMS, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 10:21 PM UTC
Resolved
Jun 19, 2025, 11:41 PM UTC
Duration
1h 20m
Detected by Pingoru
Jun 19, 2025, 10:21 PM UTC

Affected components

SMSMMS

Update timeline

  1. identified Jun 19, 2025, 10:21 PM UTC

    We are currently experiencing a problem with delivery of outbound and incoming text messages. Inbound and Outbound messages may be delayed. We are working with our upstream provider to resolve the issue.

  2. monitoring Jun 19, 2025, 11:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2025, 11:41 PM UTC

    This incident has been resolved.