Burner experienced a minor incident on September 26, 2025 affecting SMS, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- investigating Sep 27, 2025, 04:43 AM UTC
We're seeing reports of missing inbound messages or delays receiving inbound messages on a subset of our numbers. We're working with our upstream carrier partners to address this issue.
- monitoring Sep 27, 2025, 09:18 PM UTC
A fix has been implemented by our upstream carrier and we are observing the results.
- resolved Sep 28, 2025, 12:07 AM UTC
This incident has been resolved.