Burner experienced a major incident on September 28, 2025 affecting Verify Codes, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Verify Codes
Update timeline
- identified Sep 28, 2025, 05:12 PM UTC
We're experiencing errors sending verify codes via text. While we work with our upstream provider to correct the issue, you will receive a call with your verify code instead.
- monitoring Sep 28, 2025, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2025, 04:53 AM UTC
This incident has been resolved.