Bureau incident

KYC OCR (Global), 1. Upload Document

Minor Resolved

Bureau experienced a minor incident on August 2, 2026 affecting KYC OCR (Global) (Async) (1. Upload Document), lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2026, 08:28 PM UTC
Resolved
Aug 02, 2026, 08:44 PM UTC
Duration
16m
Detected by Pingoru
Aug 02, 2026, 08:28 PM UTC

Affected components

KYC OCR (Global) (Async) (1. Upload Document)

Update timeline

  1. investigating Aug 02, 2026, 08:28 PM UTC

    This is to inform you that we have detected fluctuation in the KYC OCR (Global), 1\. Upload Document API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.