Bureau incident

Bank Statement OCR (Global) outage

Major Resolved

Bureau experienced a major incident on August 2, 2026 affecting Document OCR (Bank Statement OCR (Global)), lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2026, 08:33 PM UTC
Resolved
Aug 02, 2026, 08:53 PM UTC
Duration
19m
Detected by Pingoru
Aug 02, 2026, 08:33 PM UTC

Affected components

Document OCR (Bank Statement OCR (Global))

Update timeline

  1. investigating Aug 02, 2026, 08:33 PM UTC

    Bank Statement OCR (Global) cannot be accessed at the moment. This incident was created by an automated monitoring service.