Bureau incident

Background Verification - Advanced, 2. Download Report

Major Resolved

Bureau experienced a major incident on April 2, 2026 affecting Background Verification - Advanced (2. Download Report), lasting 60d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 08:39 AM UTC
Resolved
Jun 01, 2026, 11:22 AM UTC
Duration
60d 2h
Detected by Pingoru
Apr 02, 2026, 08:39 AM UTC

Affected components

Background Verification - Advanced (2. Download Report)

Update timeline

  1. investigating Apr 02, 2026, 08:39 AM UTC

    This is to inform you that we have detected fluctuation in the Background Verification - Advanced, 2\. Download Report API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.