Bureau incident

PAN Verification - Advanced Service

Minor Resolved

Bureau experienced a minor incident on April 27, 2026 affecting Bureau and PAN (PAN Verification - Advanced), lasting 6h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 04:12 PM UTC
Resolved
Apr 27, 2026, 10:49 PM UTC
Duration
6h 37m
Detected by Pingoru
Apr 27, 2026, 04:12 PM UTC

Affected components

BureauPAN (PAN Verification - Advanced)

Update timeline

  1. investigating Apr 27, 2026, 04:12 PM UTC

    Dear Customer, We would like to inform you that the **PAN Verification - Advanced** service is currently experiencing instability due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team