Bureau incident

KYC OCR (India)

Minor Resolved

Bureau experienced a minor incident on July 9, 2026 affecting Document Verification (KYC OCR (India)), lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 06:32 AM UTC
Resolved
Jul 09, 2026, 12:25 PM UTC
Duration
5h 53m
Detected by Pingoru
Jul 09, 2026, 06:32 AM UTC

Affected components

Document Verification (KYC OCR (India))

Update timeline

  1. investigating Jul 09, 2026, 06:32 AM UTC

    This is to inform you that we have detected fluctuation in the KYC OCR (India) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.