Bureau incident

PAN Search - from Phone

Minor Resolved

Bureau experienced a minor incident on April 24, 2026 affecting Bureau and Phone Insights (PAN Search - from Phone), lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 11:42 PM UTC
Resolved
Apr 25, 2026, 12:02 AM UTC
Duration
20m
Detected by Pingoru
Apr 24, 2026, 11:42 PM UTC

Affected components

BureauPhone Insights (PAN Search - from Phone)

Update timeline

  1. investigating Apr 24, 2026, 11:42 PM UTC

    This is to inform you that we have detected fluctuation in the PAN Search - from Phone API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Apr 25, 2026, 12:02 AM UTC

    This is to inform you that the PAN Search - from Phone API is now stable. The API is up and running as expected.