Bureau incident

Pre Screening Check

Minor Resolved

Bureau experienced a minor incident on May 13, 2026 affecting Global Watchlists (Pre Screening Check), lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 03:27 PM UTC
Resolved
May 13, 2026, 05:52 PM UTC
Duration
2h 25m
Detected by Pingoru
May 13, 2026, 03:27 PM UTC

Affected components

Global Watchlists (Pre Screening Check)

Update timeline

  1. investigating May 13, 2026, 03:27 PM UTC

    This is to inform you that we have detected fluctuation in the Pre Screening Check and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved May 13, 2026, 05:52 PM UTC

    This is to inform you that the Pre Screening Check API is now stable. The API is up and running as expected.