Bureau incident

PAN Verification - Advanced Service

Minor Resolved

Bureau experienced a minor incident on May 9, 2026 affecting PAN (PAN Verification - Advanced), lasting 5m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 12:27 PM UTC
Resolved
May 09, 2026, 12:32 PM UTC
Duration
5m
Detected by Pingoru
May 09, 2026, 12:27 PM UTC

Affected components

PAN (PAN Verification - Advanced)

Update timeline

  1. investigating May 09, 2026, 12:27 PM UTC

    Dear Customer, We would like to inform you that the **PAN Verification - Advanced** service is currently experiencing instability due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team

  2. resolved May 09, 2026, 12:32 PM UTC

    Dear Customer, We are pleased to inform you that the **PAN Verification - Advanced** service has now been fully restored. We appreciate your patience and understanding during this period. Please feel free to reach out if you have any further questions or need assistance. Best regards, Bureau Team