Bureau incident

Background Verification - Detailed, 3. Download Report

Minor Resolved

Bureau experienced a minor incident on May 9, 2026 affecting Background Verification - Detailed (3. Download Report), lasting 59m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 08:02 AM UTC
Resolved
May 09, 2026, 09:02 AM UTC
Duration
59m
Detected by Pingoru
May 09, 2026, 08:02 AM UTC

Affected components

Background Verification - Detailed (3. Download Report)

Update timeline

  1. investigating May 09, 2026, 08:02 AM UTC

    This is to inform you that we have detected fluctuation in the Background Verification - Detailed, 3\. Download Report API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved May 09, 2026, 09:02 AM UTC

    This is to inform you that the Background Verification - Detailed, 3\. Download Report API is now stable. The API is up and running as expected.