Bureau incident

PAN Verification - Advanced Service

Minor Resolved

Bureau experienced a minor incident on May 5, 2026 affecting PAN (PAN Verification - Advanced), lasting 11h 58m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 05:42 AM UTC
Resolved
May 05, 2026, 05:40 PM UTC
Duration
11h 58m
Detected by Pingoru
May 05, 2026, 05:42 AM UTC

Affected components

PAN (PAN Verification - Advanced)

Update timeline

  1. investigating May 05, 2026, 05:42 AM UTC

    Dear Customer, We would like to inform you that the **PAN Verification - Advanced** service is currently experiencing instability due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team