Bureau incident

Face Guard AI - Get Session Details API

Minor Resolved

Bureau experienced a minor incident on October 11, 2026 affecting Biometric Analysis (Face Guard AI - Get Session Details API), lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2026, 10:47 PM UTC
Resolved
Oct 11, 2026, 10:52 PM UTC
Duration
4m
Detected by Pingoru
Oct 11, 2026, 10:47 PM UTC

Affected components

Biometric Analysis (Face Guard AI - Get Session Details API)

Update timeline

  1. investigating Oct 11, 2026, 10:47 PM UTC

    This is to inform you that we have detected fluctuation in the Face Guard AI - Get Session Details and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

  2. resolved Oct 11, 2026, 10:52 PM UTC

    This is to inform you that the Face Guard AI - Get Session Details API is now stable. The API is up and running as expected.