Bureau incident

Face Guard AI - Get Session Details API

Minor Resolved

Bureau experienced a minor incident on May 4, 2026 affecting Biometric Analysis (Face Guard AI - Get Session Details API), lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 11:12 AM UTC
Resolved
May 04, 2026, 11:44 AM UTC
Duration
31m
Detected by Pingoru
May 04, 2026, 11:12 AM UTC

Affected components

Biometric Analysis (Face Guard AI - Get Session Details API)

Update timeline

  1. investigating May 04, 2026, 11:12 AM UTC

    This is to inform you that we have detected fluctuation in the Face Guard AI - Get Session Details and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.